Please read this document carefully before using any services on mbi play. By registering or using our platform, you agree to be bound by all the terms set out herein.
| Minimum age | 18 years old |
| Minimum deposit | RM 10 |
| Min. withdrawal | RM 30 |
| Withdrawal processing time | 5–15 min |
| Account limits | 1 account / player |
Every mbi play account is protected with 256-bit SSL encryption. Your personal information is never shared with third parties without your consent.
Deposits via Touch 'n Go, GrabPay, DuitNow, or FPX are processed instantly. Withdrawals are completed within 5–15 minutes for eligible players.
All games on mbi play use certified RNG technology audited by independent third parties. Game outcomes are entirely random and cannot be manipulated.
All mbi play bonuses and promotions carry clear, fair terms that are openly displayed. There are no hidden conditions or surprises.
Mbi play is committed to responsible gambling. Self-control tools are available free of charge to all members to support a healthy gaming experience.
For any questions regarding these terms, mbi play's Malay-speaking support team is available 24 hours a day, 7 days a week.
Welcome to mbi play, a digital entertainment and betting platform operating under the domain mbiplay.click. These Terms & Conditions constitute a legally binding agreement between you ("User" or "Member") and the management of mbi play ("the Company", "we", or "us").
By accessing, registering, logging in to, or using any part of the mbi play, you explicitly confirm that you have read, understood, and agree to be bound by all terms and conditions contained in this document, including the Privacy Policy and all related policies available on our website.
If you do not agree with any part of these terms, you are advised not to use the mbi play platform. Continued use of the platform following any amendments to the terms will be deemed as acceptance of the revised terms.
These terms may be updated from time to time. The date of the most recent update will always be displayed at the top of this page. Members are encouraged to check this page periodically.
These Terms & Conditions are written in Bahasa Malaysia for the convenience of Malaysian players. In the event of any conflict in interpretation, the Bahasa Malaysia version shall take precedence.
To register and use the services of mbi play, you must meet all of the following eligibility requirements without exception:
You must be at least 18 years of age at the time of registration. mbi play enforces a strict underage gambling policy and reserves the right to request proof of age at any time. Accounts found to be held by underage individuals will be terminated immediately and all balances may be forfeited.
Mbi play services are intended for users in Malaysia. You are solely responsible for ensuring that your use of this platform is legal and permitted under the local laws applicable in your jurisdiction.
You must have full legal capacity to enter into a binding agreement. Individuals who have been ordered by a court or relevant authority to refrain from gambling activities are prohibited from using the mbi play platform.
Individuals whose mbi play accounts have been terminated or suspended for breaching these terms are prohibited from re-registering without written consent from mbi play management.
Each individual is permitted to hold only one (1) active account at mbi play. Holding multiple accounts is a serious breach of these terms and may result in the termination of all associated accounts and forfeiture of all accumulated balances and bonuses.
You are required to provide accurate, current, and complete information when registering for a mbi play account. This includes your full name, date of birth, an active Malaysian phone number, and a valid email address. Providing false or misleading information constitutes a breach of these terms and may result in account termination without notice.
You are solely responsible for maintaining the confidentiality of your mbi play account password and login credentials. All activities carried out under your account are your responsibility. Please contact mbi play customer support immediately if you suspect unauthorised access to your account.
Mbi play reserves the right to request identity verification at any time, particularly before processing withdrawals that exceed certain limits. Required documents may include a copy of a valid MyKad or Malaysian passport. This KYC process is in place to protect the security of your account and to comply with applicable legal requirements.
Sharing your mbi play account with others is strictly prohibited. Each account is personal and exclusive to the registered owner only.
mbi play only accepts valid and recognised Malaysian payment methods. Currently accepted deposit methods are:
All deposits are processed in Malaysian Ringgit (RM). mbi play does not accept any form of cryptocurrency, foreign currency, or payment methods from outside Malaysia.
The minimum deposit at mbi play is RM 10 per transaction. The maximum daily deposit limit varies depending on account tier and payment method used. VIP members enjoy higher deposit limits compared to standard members.
The minimum withdrawal amount is RM 30 per application. To process a withdrawal, your account must have completed full KYC verification. Withdrawals are processed to the same payment method used for your most recent deposit, except in specific circumstances approved by mbi play management.
Mbi play aims to process withdrawals within 5 to 15 minutes for applications that meet all requirements. In certain cases, such as security verification or KYC review, processing may take up to 24 business hours.
Mbi play has a zero-tolerance policy towards money laundering and terrorist financing. Any activity indicating patterns of money laundering — including depositing and withdrawing funds without meaningful wagering activity — will be reported to the relevant authorities and the account in question will be terminated immediately.
All bonuses and promotions offered by mbi play is subject to specific terms and wagering requirements as stated in each promotion's terms. Bonuses cannot be withdrawn as cash directly unless the wagering requirements have been met in full.
The welcome bonus of up to RM 888 is available to new members making their first deposit only. This bonus may be claimed once and cannot be combined with other promotions unless stated otherwise. The wagering requirement for the welcome bonus is 20x (twenty times) the bonus amount received.
Mbi play employs a sophisticated monitoring system to detect bonus abuse. Any attempt to manipulate or exploit the bonus system — including opening multiple accounts to claim bonuses repeatedly — is a serious violation that may result in account termination and forfeiture of all associated bonuses and winnings.
Specific terms for each promotion will be stated separately on the relevant promotion page. Such specific terms are in addition to the general terms set out here, and in the event of any conflict, the specific terms shall prevail.
All games on mbi play uses certified Random Number Generators (RNG) that have been independently verified and audited by accredited third parties. This ensures that every game outcome is entirely random and cannot be predicted or manipulated by any party, including mbi play's own management.
In the event of a technical disruption that causes a game to be interrupted or terminated before completion, mbi play will rely on system transaction records to determine the outcome or issue an appropriate refund. Any decision made by mbi play's management in such cases is final.
Should there be any error in the display of odds, winnings, or game information due to a technical fault or human error, mbi play reserves the right to void or correct the affected transactions. Winnings arising from an obvious system error will not be paid out and will be returned to the company's account.
mbi play offers betting on a wide range of sporting events, including the Malaysia Super League, English Premier League (EPL), other European football leagues, international badminton tournaments, motorsports, tennis, and esports including Mobile Legends: Bang Bang (MLBB) and DOTA2. The list of sports covered is subject to change at mbi play's discretion.
Should a match be cancelled, suspended for more than 24 hours, or not concluded within the stipulated timeframe, all related bets (except markets that have already been settled) will be voided and stakes returned to the player's account.
In-Play Betting is subject to time limits and bet limits that may change dynamically. mbi play reserves the right to suspend In-Play Betting at any time for technical or operational reasons. Bets accepted prior to such a suspension will be processed as normal.
The official match results recognised by the relevant sporting body are used by mbi play to determine betting outcomes. Any protests or appeals lodged with the sporting body after a match has concluded will not affect the settlement of bets that were already resolved based on the original official result.
mbi play considers responsible gaming not merely a legal obligation, but a moral responsibility that we take seriously. Gambling should be a form of entertainment, not a source of stress or financial hardship.
Mbi play provides the following tools, accessible directly from your account settings without needing to contact customer support:
Mbi play enforces a strict age verification process. Users identified as being under 18 years of age will have their accounts terminated immediately, and all related transactions will be resolved in accordance with applicable Malaysian law.
If you need assistance with problem gambling, please visit the Responsible Gambling us for more information and support resources available in Malaysia.
mbi play reserves the right to suspend, restrict, or terminate any user's account at any time without prior notice if there is reasonable cause to believe that the user has violated any part of these terms.
An account may be terminated for reasons including but not limited to:
You may close your mbi play account at any time by contacting our customer support team. Once your closure request has been received and processed, any valid remaining balance in your account will be returned to you via an agreed method, subject to the completion of any necessary investigations.
mbi play provides its services on an "as is" and "as available" basis without any express or implied warranties. To the extent permitted by applicable Malaysian law:
Gambling carries financial risk. Only wager what you can afford to lose. The decision to play is entirely at your own discretion and responsibility.
mbi play reserves the right to amend, update, or replace any part of these terms at any time at our sole discretion. Amendments take effect upon publication on the mbi play website.
For material and significant amendments, we will endeavour to notify members via email or in-platform notification at least seven (7) days before the changes take effect, except where immediate notice is required for legal or security reasons.
Your continued use of the mbi play platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before they come into effect.
If you have any questions, concerns, or complaints regarding the Terms & Conditions mbi play, please contact our customer support team through the following channels:
Our support team is Bahasa Malaysia-proficient and understands the needs of Malaysian players. We are committed to treating every enquiry with care and providing clear, satisfactory responses.
For formal complaints, please send an email with the subject line "FORMAL COMPLAINT" and we will ensure your complaint is processed within 5 business days.
These Terms & Conditions constitute the entire agreement between you and mbi play regarding the subject matter herein and supersede all prior agreements. Enjoy your experience, and thank you for choosing mbi play as your digital entertainment platform.
Once you've reviewed our terms and conditions, create a free account and enjoy over 3,500 games with a welcome bonus of up to RM 888. mbi play is committed to delivering a safe, fair, and enjoyable gaming experience.
18+ only · Responsible Gambling · Privacy Policy